Knowledge base
Do you sell fireplace tiles?
WHAT IS A FIREPLACE HEARTH?
The hearth of a fireplace is basically the floor that your heat source sits on. As this is directly next to the heat source, you need to ensure your base is fire-resistant and can withstand the heat for all solid fuel burning. A hearth isn’t required for an electric fire.
Usually brick, stone, marble, or cement is used to create a hearth. Not all stone and marble are suitable, and often need to be specially treated for use in a hearth.
CAN I USE TILES INSIDE A FIREPLACE?
Tiles inside fireplaces can be used as long as they are a safe distance away from the source of heat.
We have a wide range of tiles suitable for use around multi-fuel stoves; these tiles are durable enough for a stove surround but are not suitable for hearths.
None of our tiles are recommended for tiling on fire surrounds and surfaces which may be exposed to direct contact with a flame i.e. inside an open fire.
We recommend using a heat resistant adhesive when fitting in environments exposed to intermittent radiant heat, such as in alcoves and tiled areas surrounding a log burner or an AGA oven. It is specifically for use to fix tiles to walls where the installation of a radiant source of heat is specified. The surface temperature surrounding the heat radiating item should be no more than 250°C.
When it comes to grouting a fireplace, the BAL Micromax3 range would be the most suitable grout. The BAL Micromax3 is not only a flexible grout, but it is also able to withstand temperatures of up to 100 degrees centigrade.
Please note that we unfortunately do not stock a grout which can be used at higher temperatures.
Do you sell tiles for log burner surrounds?
We have a wide range of tiles suitable for use around multi-fuel stoves; these tiles are durable enough for a stove surround but are not suitable for hearths.
We recommend using a heat resistant adhesive when fitting in environments exposed to intermittent radiant heat, such as in alcoves and tiled areas surrounding a log burner or an AGA oven. It is specifically for use to fix tiles to walls where the installation of a radiant source of heat is specified. The surface temperature surrounding the heat radiating item should be no more than 250°C.
For tiles suitable for fireplaces, look for this icon on our product pages, you can also shop our fireplace tile section to find suitable tiles.
Do you sell outdoor tiles?
Yes we do, we have a wide range of tiles suitable for use outdoors. We only classify a tile as suitable for outdoor use if it meets strict criteria for low water absorption, thermal shock testing (meaning they won’t be damaged by the elements) and is frost proof.
When choosing an outdoor tile we’d also recommend reviewing its slip resistance rating to ensure it meets your requirements, this is determined by the icons labelled low, moderate or high slip resistance. More information on slip resistance can be found in our knowledge base.
You can read up on all things outdoor tiles in our dedicated outdoor information section.
For tiles suitable for outdoors, look for this icon on our product pages, you can also shop our outdoor tiles section to find suitable tiles.
Which tiles would you recommend for use in high limescale areas?
WHAT CAUSES LIMESCALE BUILD UP?
Limescale build-up is most often found in hard water areas, limescale build up occurs when this type of water evaporates from a surface (particularly in higher temperatures), leaving behind a layer of minerals in the affected areas.
The longer this layer of mineral debris is left on surfaces the harder it becomes to remove. It’s important to prevent the build-up and try to remove the layer as soon as you see it starting to settle.
WHICH TILES WOULD YOU RECOMMEND FOR USE IN HIGH LIMESCALE AREAS?
We would recommend opting for a glossy and smooth finished tile in hard water areas as these are harder for the limescale to build-up on. The glossy finish will also make the tiles easier to wipe clean, thus preventing future build-up.
It is best to avoid tiles which are very porous, such as natural stone (travertine, limestone and marble). These materials allow the minerals from within the hard water more places to settle and stain.
HOW TO CLEAN HIGH LIMESCALE AREAS?
It is recommended to clean your tiles more regularly using a PH Neutral cleaner such as BAL Micro-shield-Plus to help prevent the build-up of limescale.
Sometimes your tiles, taps or glass shower doors may require a deeper clean. The best and most effective way to remove the build-up of watermarks and limescale is the use of white distilled vinegar and water. Avoid using malt or cider vinegar as these won’t clean as thoroughly and coloured vinegars could stain your surfaces.
Simply mix equal parts water and white vinegar together, pour the mixture into a spray bottle and shake thoroughly. Spray the affected areas with the mixture and leave for a few moments, use a cotton cloth to completely wipe the area clean. If any stubborn stains won’t come off, pour the mixture onto a cloth and scrub.
Once finished, and all the limescale residue has been removed, use a PH Neutral cleaner and polish your surface using a microfibre cloth for best results.
Which tiles would you recommend for use in hard water areas?
Hard water contains a higher concentration of dissolved minerals in the water; for example, magnesium, calcium and potassium. When it evaporates from a surface, it leaves behind calcium and magnesium deposits commonly known as limescale.
Those that live in hard water areas can experience the build-up of limescale much quicker than those in soft water areas. Most commonly, you’ll find hard water stains in the bathroom on glass, porcelain, tiles and metal surfaces.
For advice on the best tiles to use in hard water areas and how to clean your tiles effectively.
CONTACT INFORMATION
2 Mill St, London SE1 2BD, UK
Mon-Fri: 09:00 - 17:00
Saturday: 10:00 - 17:00